How to Design for Fast Service?
“Service is growing in importance for almost all equipment producers. For many of them, it’s the number one contributor to brand loyalty and bottom-line profit. Modularity is a great tool to fundamentally improve quality, lead-time and efficiency in service operations, and boost service sales.”
– Alex Ginsburg
Alex is lead author on a new white paper titled How to Design Products for Fast Service? Based on unique industry experience, it’s been developed by Susanne Flyckt Sandström, Markus Lotz and Jakob Åsell – together with Alex – to provide inspiration for product and service design.
Access How to Design Products for Fast Service? as a pdf designed for reading online.
Service builds customer loyalty, saves costs and drives innovation.
Or it doesn’t.
Modularity can turn fast, simple and cost-effective service from strategy into reality. Modularity meets the demands of an increasingly competitive market, because a modular product architecture provides a stable product structure that’s configurable down to fixed positional references for technicians to find, record and deliver service activities.
How to Design Products for Fast Service is the first in a new How-to Series from Modular Management to provide inspiration for product and service design. Imagine empowering service personnel, shortening lead times, optimizing resource utilization and building long-term relations with happier customers.
Just contact email@example.com if you’re curious to find out more.