Design for Fast Service
BY MODULAR MANAGEMENT
Agile production and mass customization are powerful concepts that line producers often find hard to realize. But it is possible.
How to Design for Fast Service?
Service builds customer loyalty, saves costs and drives innovation. Or it doesn’t.
Alex is lead author on an insight paper titled 'How to Design Products for Fast Service?' Based on unique industry experience, it’s been developed by Susanne Flyckt Sandström, Markus Lotz and Jakob Åsell – together with Alex – to provide inspiration for product and service design.
Modularity can turn fast, simple and cost-effective service from strategy into reality. Modularity meets the demands of an increasingly competitive market, because a modular product architecture provides a stable product structure that’s configurable down to fixed positional references for technicians to find, record and deliver service activities.
Imagine empowering service personnel, shortening lead times, optimizing resource utilization and building long-term relations with happier customers. Access the pdf below to find out more.